We are very particular about who we hire.
Every Detailed Home Cleaning crew member undergoes a rigorous screening process that includes extremely thorough criminal background checks. Additionally, all of our cleaning professionals are fully insured and bonded through Detailed Home Cleaning LLC.
Our crew members are all given top-notch training to meet our demanding standards, and we regularly conduct quality inspection checks.
Trust is a vital component of our business. We pride ourselves on having earned the trust of hundreds of clients since we were established in 2007.
Our cleaning professionals are trained, bonded and insured through Detailed Home Cleaning LLC. Our residential cleaning professionals respect customers by never eating, drinking, smoking or using appliances during home cleanings. Each Detailed Home Cleaning crew member wears our recognized uniform and takes pride in their work, receiving regularly updated training and supervision to ensure quality cleaning service.
Communication is important for any relationship including ours. Our crew members understands we must earn your trust during every visit. It’s why we’re so flexible offering customized cleaning service plans designed with your needs in mind. No contracts, no hassle. Establishing this open communication and being flexible ensures your satisfaction as a long-term customer.
Our office manager will be your point of contact for any official changes to your services and scheduling. If you need to make changes please contact our office manager here
To make our house cleaning services more efficient we ask that you pick up clothing, toys and other household items prior to a visit from our cleaning professional teams.
Because we clean Monday – Friday, 8 a.m. to 3 p.m. most of our customers aren’t home and we ensure to respect your property during cleanings. For additional security all house keys are maintained at our central office in a secured area. We can use a garage code with your permission or a key.
Detailed Home Cleaning can’t guarantee an exact time our crew members will arrive because each home gets the attention it deserves. However, we do offer arrival time windows within an hour of your scheduled appointment. Our normal service hours are 8 AM to 3 PM Monday – Friday.
Our crews are typically 3-4 members. We know clients appreciate having the same crew at every appointment so we arrange our schedules to ensure you have the same crew everytime! In some cases we do have conflicts and we may send a different crew member but know that they have completed our rigorous compliance training before visiting your home.
Cleaning time can vary based on job but our team of 3-4 members will typically finish your home in one hour.
In the unfortunate case you need to cancel a cleaning visit we require a 48 hour notice. If you cancel within 48 hours of a scheduled visit there is a $40 fee.
We love our pets and understand clients do too! In some cases pets may incur additional charges to our services. Cleaning a home with a pet can take extra attention and care it deserves. We will work with you and determine the best plan for service!
We treat you and your home with complete respect. If something does unexpectedly break we do our best to either repair or replace that item. Our crew members are fully insured through Detailed Home Cleaning LLC so claims are filed when appropriate.
Our crew members offer consistent, quality home cleaning. Like in any relationship miscommunications occurs and we may make a mistake. That’s why we offer a house cleaning service guarantee, which means if you notify Detailed Home Cleaning within 24 hours our house cleaning staff will correct their mistake at no charge.